Shipping policy
At Philo Fashion, we are committed to delivering your orders in a timely and secure manner across India.
Order Processing
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All orders are processed within 2–4 business days after confirmation.
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Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
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Once shipped, orders are typically delivered within 3–7 business days, depending on your location.
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Delivery timelines may vary due to unforeseen circumstances such as weather, courier delays, or high demand periods.
Shipping Charges
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Free shipping is available on orders above ₹1999.
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A standard shipping fee will be applied to orders below ₹1999 at checkout.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your order using the provided tracking link.
Delivery Issues
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Please ensure that your shipping address and contact details are correct at the time of placing your order.
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If a delivery attempt fails due to incorrect details or unavailability, re-shipping charges may apply.
Damaged or Incorrect Orders
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If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery at:
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Kindly include your order number and clear photos of the issue for faster resolution.
Delays
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While we strive to deliver your order on time, delays may occur due to courier issues or external factors beyond our control. We appreciate your patience in such situations.